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Feedback? – your new website

Welcome to our new website. It has a host of features to help you get out and about by bus – live times, journey planning tools, timetables and more. Features include:

Live times: This feature shows real time bus stop information, where available, for every bus stop on Jersey. Just click on the bus stop you are interested in and it will show the next departures. It’s available in two versions

  • The network map shows the main bus stops – quick and easy if you are in one of the main centres.
  • The full geographic map covers every bus stop in the Island – just zoom in to find the stop you’re looking for. You can even add bus routes and key visitor attractions onto the map to help you find your stop.

It's worth noting that the Live Times tool is only showing timetable information at the moment. We need to test the full live times system on the actual bus network – and we only started running that today, 2 January.

Journey planner: The journey planner aims to help you find the right bus for your trip. It’s really easy to use – and you’ll be on your way in three easy steps

  • Select the start and end points of your trip by clicking bus stops on the map, or typing into the form on the left.
  • Add the date and time for your trip into the form.
  • Press ‘Plan my trip’ button and get your trip results

As with our live times functions, you can switch between a simplified network map that shows the main destinations and a full geographic map where you can zoom in to plan journeys between every bus stop in Jersey. Visitors can also add key tourist destinations at the touch of a button, helping you find the nearest bus stop and get the most out of your stay.

Timetables: Our timetables page provides the latest timetables for the service, simply click on the route number and the site will show the basic timetable. To help you work out whether it’s the right route, you can see the route drawn on a map. If you want to see the full timetable – ideal if you need to look up infrequent services – just select the full timetable option.

On each timetable page, there is also a button to download that timetable, so that you can save it or print it out. You’ll find that at the top left of the page.

Live service updates: As with any bus service, things like roadworks, short notice diversions or other incidents can cause delays or disruptions. We’ll be posting these on our twitter feed, @libertybusje, so our customers can receive up-to-the-minute news. Don’t worry if twitter is not your cup of tea, as we’ll post all of this information on our live service updates page automatically.

Prices and tickets: Our prices and tickets page shows the full range of our bus fares and details of our passes and season tickets

Times to my mobile: The Text My Bus system is currently offline for maintenance - we anticipate this will be up and running again in a couple of weeks.

Diversions: Where we know about diversions in advance, we’ll provide you with plenty of notice on our diversions page.

School buses: There is full information on School bus routes and times, a guide to using the service and information on what’s expected.

Visiting Jersey: This section includes a route planner with key tourist sites marked, helping visitors to get the most out of their stay.

On the move: For people on the move who have a smartphone, there is also a mobile version of this site that has all the key tools of the full site, optimised for smartphones.

there is a feedback form on every page

The website is has been developed especially for LibertyBus and is brand new – we hope you like it! Whilst it has been extensively tested, there is nothing like real life to see how well things work – particularly the automated tools like live times and journey planner. Every page of the site has an instant feedback tool - mormally on the left hand side. If you encounter something that doesn’t work so well – or that you know to be wrong - it would be really helpful if you could use that tool to let us know.


Your feedback

Please help us to improve our service by letting us know what you think. If you'd like us to get back to you about your comment, don't forget to leave your name and contact details.