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Your feedback

Your feedback is a vital part of making sure that the bus service in Jersey is meeting everybody’s needs. So if you have compliments or complaints, suggestions or ideas – then we would really like to hear from you. You can provide feedback in whichever of the following ways suits you best. 

By phone: Please call us on 01534 828555

Via e-mail: to

On twitter: @libertybusje

In writing:
La Collette Bus Depot
St Helier
Jersey JE2 3NX

In person:
Liberation Station
St Helier
Jersey JE1 3AS 

Alternatively, you can fill in the simple feedback form below. There is also a feedback form available on every page of this website. 

As a Group, we set ourselves high standards for customer service - you can see our Group customer service policy here. If you believe that we have not lived up to those standards and you have a complaint, you can expect your complaint to be handled with diligence and care - our complaints policy can be found here.

LibertyBus feedback form

If you have specific feedback about our services, we are keen to hear from you - please complete the form below

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Your feedback

Please help us to improve our service by letting us know what you think. If you'd like us to get back to you about your comment, don't forget to leave your name and contact details.